Watson Virtual Agent

Just released today. This is a SaaS that sits on top of Conversation. It allows a non-developer to easily set up a chat bot using predefined intents for common issues. With the ability to have the UI all ready for you, along with detailed metrics on how users are interacting with your virtual agent.

The introduction video explains it better.

From a developer point of view, it’s business as usual. You can build more complex conversation flows, and then have those hooked into the virtual agent.

[edit] In all the excitement I forgot the link. 

https://www.ibm.com/marketplace/cloud/cognitive-customer-engagement/us/en-us

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